Privacy Policy
At Vibrant Occupational Therapy Pty Ltd, we respect your privacy and are committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We may collect information such as your name, contact details, relevant health information, appointment history, billing details, and any details you choose to share with us through our website or when accessing our services. This information is collected through conversations, forms, service delivery, and website interactions (including cookies and analytics) and is used to provide you with high-quality occupational therapy services, manage appointments and records, communicate with you, process payments, and improve how we operate. Where appropriate and with your consent, we may share relevant information with other healthcare providers involved in your care, as well as trusted service providers who support our business (such as IT or payment systems), or where required by law. We do not sell your personal information. We take reasonable steps to keep your information secure and limit access to those who need it. You’re welcome to request access to or correction of your personal information at any time, and we’ll respond as promptly as we can. If you have any questions or concerns about your privacy, please contact us at Lynda@VibrantOT.com.au or 0431 206 852. If needed, you can also make a complaint to the Office of the Australian Information Commissioner.
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